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Privacy Policy

Last updated: January 22, 2026

1. Introduction

Fraqtion Finance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, and identification documents
  • Financial Information: Wallet addresses, transaction history, and investment records
  • Usage Data: IP address, browser type, device information, and platform usage patterns
  • KYC Documents: Identity verification documents and compliance-related information

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Platform's services
  • Process transactions and manage your account
  • Comply with legal and regulatory requirements, including KYC/AML obligations
  • Send you important updates, notifications, and marketing communications (with your consent)
  • Improve our services and develop new features
  • Detect and prevent fraud, security threats, and abuse

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating the Platform (e.g., email services, cloud storage)
  • Regulatory Authorities: When required by law or to comply with legal obligations
  • Business Partners: With your explicit consent, we may share information with verified trade cycle partners
  • Legal Requirements: When necessary to protect our rights, property, or safety, or that of our users

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records may be retained for up to 7 years as required by law.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent for data processing where applicable

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to you via email or through the Platform. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at hello@fraqtion.finance